Unica Interact Project Manager Consultant

  Texas, Dallas-Fort Worth-Arlington


   Job Order
Posted Date
Thursday, October 05, 2017

Unica Interact Project Manager Consultant
Fulltime Consulting Project (6 months)
Location: Richardson, Texas

We have an immediate job opening for an experienced Unica Interact Project Manager Consultant. This person will be an employee of Alleare Consulting and provide consulting services on our client's 6 month project. This IBM EMM (Unica) Interact Project Manager Consultant is a senior level position responsible for managing the implementation of new Interact channels and semi-monthly releases of real time offers. These offers, which consist of Gaps in Care (Opportunities), Alerts and Triggers, are for in bound calls or member portal logins and provide valuable information to the call center advocates or members when interacting with members, resulting in better outcomes for members.

o Works with internal and external clients to understand client's overall marketing strategy
o Manages the implementation of new Unica Interact Interactive Channels
o Manages releases of Unica Interact Interactive channels
o Provides project management, release management and Agile (Scrum) expertise to client
o Has working knowledge and used of IBM EMM (i.e., Unica Interact) Interactive channels, Flowchart segments and Interactive Strategies
o Has working knowledge of Interact solutions by understanding the database and client business to insure that the proposed solution(s) not only fulfill the requirement, but also supports the overall marketing strategy
o Helps troubleshoot and resolve problems or issues with Interact and/or reporting software used by both internal and external clients
o May perform QA on Interactive channel Flowcharts and Strategies

o 10 years' work experience
o 10 years' experience managing IT projects of various sizes
o 2 years' experience managing agile development
o Beginner to intermediate hands-on SQL knowledge and relational databases
o 2 years of Oracle experience
o 2 years' experience PL/SQL
o Ability to build and maintain team relationships across geographic areas
o Ability to multi-task and be self-motivated
o Excellent problem solving skills
o Strong problem-solving skills and proven ability to work independently with clients
o Strong communication skills, both verbal and written English
o Ability to translate technical concepts to business users and to take business requirements and translate them into technical requirements
o Proactive communicator
o Service oriented
o Good interpersonal skills
o Well organized and adept at prioritizing work
o Database marketing background a plus
o Healthcare industry experience a plus

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