Digital Change Management Consultant

  Texas, Dallas-Fort Worth-Arlington


   Job Order
Posted Date
Friday, July 26, 2019

Digital Change Management Consultant
1 Year+ Consulting Engagement
Location: Addison, TX

We have an exciting new job opening for a Digital Change Management Consultant to work on-site at one of our client's global headquarters in Addison, Texas. This is a great opportunity to join an enterprise size company that is a known leader in their industry. The Digital Change Management Consultant will be responsible for creating and executing change management plans and strategies that will maximize employee adoption, usage, awareness and will minimize resistance. In this role, you will work closely with Product Managers and other key team members to identify where our new products and experiences will make the biggest impact. This role will require very strong business acumen, a holistic understanding of people's reaction to change, and most importantly, a passion to assist with the building and delivery of amazing customer experiences.
If you are interested in working for our client that is building a team of entrepreneurial product leaders who will embrace bold ideas, foster collaboration, and relentlessly deliver great product experiences for the customers than this is the role for you!

o Assist in deploying our new products and enhancements to existing products by establishing appropriate communication channels, writing and submitting communications, determining where there is impact on business processes and working with the relevant teams to ensure these are updated
o Digital outbound communication with multiple core team members and stakeholders
o Collaborate with teams such as Corporate Communications, eCommerce, Marketing, and Commercial & Regional teams
o Craft excellent and precise PowerPoints, complex messaging, and news articles that will be used by senior management
o Effectively communicate and collaborate with internal stakeholders
o Identify change and the impact this change has on various teams
o Able to develop change management processes
o Identify and support training needs and efforts
o Identify and manage anticipated resistance
o Work with cross-functional teams to identify communications and change management needs
o Work with the various internal communications teams to set and manage communications plans that drive digital engagement

o 3-5 years of work experience in Change Management role
o 1 year of Agile Product Management experience
o Experience working in an Agile development environment
o Proven experience working in a role that involved managing and communicating major changes
o Experience with creating excellent PowerPoint presentations
o EXCELLENT communication required along with the ability to communicate with all levels of individuals
o Four year college degree preferred. Bachelor's degree in Marketing, Communications, Digital Marketing or equivalent
o Ability to multi-task, self-motivate, manage projects on-time, and work in a very fast paced environment
o Possess a wide degree of creativity with understanding of working with global branding guidelines
o Detail-oriented, self-starter, enthusiastic, outgoing, organized, and ability to build quick rapport
o Experience managing change communication
o Outstanding verbal and presentation skills

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