Digital Program Manager

  Texas, Dallas-Fort Worth-Arlington


   Job Order
Posted Date
Thursday, October 10, 2019

Digital Program Manager
1+ Year Contract
Location: Addison, TX

Immediate new job opening for a Program Manager to join our team and work on-site at our client's headquarters in Addison, Texas. This role will work as a liaison among business stakeholders to understand business problems and opportunities in scope and help recommend solutions that enable the organization to achieve its goals. This position will also help promote a collaborative working environment amongst the business and technology teams by applying agile principles to achieve quality performance deliverables.

o Review program estimation financial analysis to determine cost and time required. Negotiate issues, manage resolution of problems and escalated as required. Delivered sound cost analysis estimates for projects and manage project costs to budget. Managed project budgets by analyzing actual time spent and forecasting monthly cost and time based on estimates. Offer inputs to funding and business justification documents to get project/program approvals.
o Anticipate and act upon issues that arise, providing alternative approaches and solutions; research and develop solutions to complex problems or as specified by the needs of participating teams. Assist in providing leadership in planning, designing, developing, testing and supporting of systems and interfaces with the various airline operation systems.
o Build strong and sustainable relationships with internal and external individuals. Candidate will work closely with business strategy, operational team, release management clients, project managers, developers, architects, QA testers, technology providers, vendors and other application teams to achieve program goals.
o Advance interpersonal skills are essential as multiple entities need to be leveraged to achieve success. Must possess strong aptitude for problem solving, excellent interpersonal skills and the ability to concisely present work. Fast learner with strong verbal and written communication skills, organization problem solving skills and attention to detail.
o Supervise project tasks to track progress and analyzed impacts to milestones. Monitor progress and provided accurate and timely reports to leadership and impacted teams. Forecast and create released based project schedules and urgent deployment timelines.
o Program management and facilitation of project deliveries of enterprise wide impacted projects. Managing multiple teams within the Program, ensuring dependencies are known and key information is communicated effectively between all teams
o Scrum master for Program level stand-up meetings and presentations to senior leadership.
o Organize regular discovery sessions, big room planning, team retrospectives, and process improvement.

o 7+ years of experience of project, product and/or program management
o Master's or Bachelor's degree in technical field, such as business administration, computer information systems, engineering, or related field
o Microsoft Excel, PowerPoint, Project experience
o Strong leadership skills, verbal and written communication skills, problem solving skills, and inter-personal skills
o Extremely detail-oriented and organized
o Strong at multi-tasking and prioritizing activities to meet the project needs
o Excellent background in foundational concepts of application designs
o Recent experience in creating development strategy, release plans and system impacts for large volume applications
o Extensive experience on project lifecycle management
o Good at capturing and documenting the necessary information
o Ability to learn the business logic quickly
o Effectively leading teams on project deliveries and mentorship
o Ability to manage efforts for projects that are small, medium as well as large in scope
o Ability to capture and maintain the status of the tasks up-to-date
o Hospitality experience, Scaled Agile experience a preference
o Experience in co-coordinating effort across team members who may not be co-located
o CSM and/or PMP are nice to have

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