Service Now Administrator

  Virginia, Washington-Arlington-Alexandria


   Job Order
Posted Date
Monday, February 04, 2019

Service Now Administrator
6 months+
Mclean, Virginia

Exciting new opening for a Service Now Administrator to join our team and work on-site at our client's global headquarters based out of Mclean, VA. The Service Now Administrator will be a key contributor to the expansion of the ServiceNow platform across the company globally. The position will report to the Senior Director of Technology Operations and will focus on delivering service management solutions for teams.

Role Responsibilities:
o Primary point of contact for ongoing production support and end user support
o Configuration/Customization of the ServiceNow platform including the implementation of service catalog items, updates to workflow logic, and the definition operational standards
o Embrace a culture of continuous improvement by identifying system deficiencies and recommending improvements
o Ensure platform consistency across development, test and production environments
o Define and maintain working methods, tools, and standards
o Provide administrative functions such as managing users

Required Skills:
o Minimum Education: BS degree in a related field
o 2+ years' experience with ServiceNow administration and development
o ServiceNow Implementer and Administration Certification preferred
o Ability to travel as needed. Will be minimal less than 10% travel

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